Frequently Asked Questions
Where does Grant Gloves ship?
Grant Gloves currently ships to customers within the United States.
Where are Grant Gloves products manufactured?
Our products are manufactured through our operations in Sialkot, Pakistan.
Where are orders fulfilled from?
Orders are fulfilled through our operations in Sialkot, Pakistan.
How long does order processing take?
Orders are generally processed within 1–2 business days after successful payment.
How long does shipping take?
Standard delivery generally takes approximately 4–6 business days after processing and shipment.
Actual delivery times may vary depending on the destination, carrier, weather, holidays, and other circumstances.
Will I receive tracking information?
Yes. Tracking information will be provided when available after your order has been shipped.
What carriers do you use?
Depending on the destination and shipping requirements, orders may be shipped using carriers such as FedEx, DHL, USPS, or another appropriate delivery service.
What is your return period?
Eligible products may generally be returned within 30 days of delivery.
Products must be unused, unworn, and in their original condition.
Can I exchange an item?
Eligible products may be exchanged subject to availability. Please contact support before sending an item back.
What if my product arrives damaged or defective?
Contact us as soon as possible with your order number and photographs of the issue.
If the issue is confirmed to be our responsibility, we will provide an appropriate resolution.
For approved returns involving damaged, defective, or incorrect products, Grant Gloves will cover the applicable return shipping cost.
Can I cancel my order?
If your order has not yet been processed or shipped, contact us as soon as possible and we will make reasonable efforts to cancel it.
Once an order has shipped, cancellation may no longer be possible.
How can I contact Grant Gloves?
Email: support@grantgloves.store
Phone: +1 307 310 2343
Our support hours are:
Monday–Friday: 7:00 AM–6:00 PM ET
Saturday–Sunday: 8:00 AM–6:00 PM ET
We aim to respond within 1 business day.