Return and refund policy
Last Updated: November 11, 2026
At Grant Gloves, we want you to be satisfied with your purchase. If you are not completely satisfied with an eligible product, you may request a return in accordance with this policy.
30-Day Return Period
You may request a return within 30 days of receiving your order.
To be eligible for a return, the item must be unused, unworn, and in its original condition, with all original packaging and tags where applicable.
Return Authorization
Please contact us before sending any item back.
To request a return, email:
Please include your order number and a brief explanation of the reason for the return.
Do not send products to our registered business address unless we specifically instruct you to do so. We will provide the appropriate return instructions and destination after your return request has been reviewed.
Items That Are Not Eligible for Return
Returns may be refused if an item:
- Has been used, worn, washed, or damaged after delivery
- Is missing original packaging or accessories where applicable
- Shows signs of misuse or improper care
- Is returned outside the applicable return period
- Has been altered or modified
- Damaged, Defective, or Incorrect Items
If you receive a product that is damaged, defective, or different from what you ordered, contact us as soon as possible.
Please provide your order number and clear photographs showing the issue.
If the issue is confirmed to be our responsibility, we will provide an appropriate resolution, which may include a replacement, exchange, or refund.
For approved returns involving a damaged, defective, or incorrect item, Grant Gloves will cover the applicable return shipping cost.
Change-of-Mind Returns
For eligible returns that are not related to a defective, damaged, or incorrect product, return shipping may be the customer's responsibility.
The original shipping charge, if any, may be non-refundable unless otherwise required by applicable law or stated at the time of purchase.
Refunds
Once your returned item has been received and inspected, we will notify you whether the return has been approved.
Approved refunds will be issued to the original payment method.
Please allow up to 7 business days for us to process an approved refund. Your bank or payment provider may require additional time for the funds to appear in your account.
Exchanges
Eligible products may be exchanged subject to availability.
If the requested replacement product is unavailable, we may offer a refund or another appropriate solution.
Return Condition
Returned products must be received in acceptable condition and must comply with the requirements of this policy.
We reserve the right to refuse a return that does not meet the stated eligibility requirements.
Contact Us
For return or refund assistance:
Grant Gloves
Operated by HARDFIGHTER LLC
Email: support@grantgloves.store
Phone: +1 307 310 2343
Customer Support Hours:
Monday–Friday: 7:00 AM–6:00 PM ET
Saturday–Sunday: 8:00 AM–6:00 PM ET
We aim to respond within 1 business day.