Shipping policy

Last Updated: November 6, 2026

At Grantgloves.store, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how orders are processed, shipped, and delivered to our customers.

Please review the information below before placing your order.

1. Order Processing Time

Orders are generally processed within 1–3 business days after payment confirmation.

Our order processing includes:

  • Payment verification.

  • Order preparation.

  • Product inspection.

  • Packaging and shipment preparation.

Orders placed on weekends or public holidays may be processed on the next business day.

Please note that processing times may occasionally be extended during holidays, promotional events, or periods of high order volume.

2. Shipping Time

After an order has been processed and shipped, estimated delivery times are:

  • United States: 5–10 business days.

  • International Orders: 7–15 business days.

Delivery estimates begin after the order has been shipped, not when the order is placed.

Actual delivery times may vary depending on the destination, shipping carrier, customs clearance, weather conditions, and other circumstances beyond our control.

3. Shipping Costs

Available shipping methods and applicable shipping charges will be displayed during checkout before payment is completed.

Shipping costs may vary depending on:

  • Delivery destination.

  • Shipping method.

  • Order size or weight.

  • Applicable shipping promotions.

If free shipping is available, the applicable offer and eligibility requirements will be clearly displayed on our website or during checkout.

Customers will be able to review applicable shipping charges before completing their purchase.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

You can use the tracking number to monitor your shipment and check its delivery progress.

Please allow 24–48 hours after receiving tracking information for the carrier's tracking system to update.

If you have not received tracking information within the expected timeframe, please contact our customer support team.

5. Shipping Destinations

Grantgloves.store ships to destinations where shipping services are available.

Available shipping destinations and delivery options will be displayed during checkout.

If we cannot fulfill an order to a particular destination, we will notify the customer and arrange an appropriate resolution, including a refund if payment has already been collected.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

Please review your shipping address carefully before completing checkout.

If you notice an incorrect address, contact us immediately at support@grantgloves.us.

We will try to update the shipping information before the order is processed or shipped. However, address changes cannot be guaranteed once an order has been dispatched.

Grantgloves.store is not responsible for delivery problems caused by incorrect or incomplete shipping information provided by customers, subject to applicable consumer protection laws.

7. Delayed Shipments

Although we work to meet our estimated delivery times, delays may occasionally occur due to:

  • Shipping carrier disruptions.

  • Severe weather conditions.

  • Public holidays.

  • Customs inspections.

  • High shipping volumes.

  • Other unexpected circumstances.

If your shipment is delayed beyond the estimated delivery timeframe, please contact us so we can help investigate its status.

8. Lost or Missing Packages

If your tracking information indicates that a package has been delivered but you have not received it, please:

  1. Check around your delivery location.

  2. Ask household members or neighbors whether they received it.

  3. Contact the shipping carrier for additional delivery information.

  4. Contact our customer support team if the package remains missing.

We will review the available shipping information and work with the carrier to investigate the issue.

If a package is confirmed lost in transit, we will work with you toward an appropriate resolution, subject to applicable laws.

9. Customs Duties and Import Taxes

For international orders, additional customs duties, import taxes, or other charges may apply depending on the destination country's regulations and applicable shipping arrangements.

Any additional charges that are the customer's responsibility will be disclosed where applicable.

Customers are responsible for applicable import charges unless otherwise stated during checkout.

10. Order Cancellation

If you need to cancel an order, please contact us as soon as possible.

Orders that have not yet been processed or shipped may be eligible for cancellation.

Once an order has been dispatched, cancellation may no longer be possible. In such cases, customers may refer to our Return and Refund Policy.

11. Contact Information

If you have questions about shipping, delivery, or order tracking, please contact us.

Store Name: Grantgloves.store

Registered Business Address:

30 N Gould St, Ste 7839
Sheridan, WY 82801-6317
United States

Email: support@grantgloves.us

Phone: +1-307-310-2343

Customer Support Hours:

Monday – Friday: 7:00 AM – 6:00 PM ET
Saturday – Sunday: 8:00 AM – 6:00 PM ET

Thank you for shopping with Grantgloves.store. We appreciate your business and look forward to serving you.